This Privacy Policy describes how we collect, use, store, protect, and disclose personal information submitted by users when accessing and shopping on our official website. Our top priority is to protect the privacy rights and personal data security of all customers. We strictly comply with applicable international network security laws, data protection regulations and e-commerce industry standards, ensuring that all user personal information is processed legally, transparently and safely. By browsing, accessing and placing orders on this website, you fully agree to the collection and usage rules specified in this Privacy Policy.
1. Information We Collect
We only collect necessary user information that is essential for completing order transactions and providing standardized customer services. The personal information we collect mainly includes information actively submitted by users during registration, browsing and ordering. We collect contact information including your name, email address and contact information to ensure effective communication for order confirmation, logistics notification and after-sales service processing. We collect delivery information including detailed shipping address, postal code and regional information to accurately complete product packaging and international delivery arrangements.
In addition, we may automatically collect non-identifiable browsing data through secure website technical tools, including website access time, browsing pages, product viewing preferences, device type and basic network access information. Such information cannot locate any individual user and is only used for website operation analysis, product optimization and user experience improvement. We will never collect sensitive private information without user authorization, including financial private data, personal identity sensitive information and private browsing records irrelevant to shopping.
2. How We Use Your Information
All collected user information is only used for internal service and operation purposes, and will never be used for unauthorized commercial promotion or illegal information trading. Firstly, we use your personal information to complete order processing, including order verification, product packaging, logistics arrangement, customs clearance coordination and order status update, ensuring that every transaction can be completed smoothly. Secondly, we use your contact information to reply to pre-sales consultation, after-sales problem feedback, return and refund progress notification and other customer service demands, providing timely and professional service support.
Thirdly, anonymous browsing data will be used to analyze website operation status, optimize page display, adjust product display logic and improve overall shopping experience. Finally, we may use your basic information to push updated product information, service rules and preferential activity notifications only when you agree to receive relevant messages. You have the right to refuse to receive marketing messages at any time.
3. Information Storage and Security Protection
We adopt industry-leading data encryption technology and secure server storage system to protect user personal information. All user data is stored on encrypted secure servers with strict access permission control. We have formulated complete data management specifications, restricting internal staff’s access, operation and export of user information. Only designated authorized personnel can access user data for service processing purposes, and all operation records will be permanently retained for supervision.
4. Information Sharing and Disclosure
We promise not to sell, rent or trade your personal information to any third-party commercial institutions for profit. We will only share your necessary information with compliant third-party service providers under the premise of ensuring data security, which is essential for normal website operation and order completion. The third-party service providers we cooperate with include international logistics service providers, payment settlement institutions and website operation maintenance agencies.
The shared information is limited to the minimum content required for service completion, such as shipping address for logistics delivery and payment information for fund settlement. All cooperative institutions have signed strict data confidentiality agreements with us, and they are prohibited from using user information for other unauthorized purposes. In addition, we may disclose user information in accordance with legal requirements when requested by official legal institutions and regulatory authorities in compliance with legal procedures.
5. User Rights
All users have the right to inquire, view, correct and update their personal information stored on our website. You can modify your account information and delivery address at any time through the personal center page of the website. You also have the right to apply for deletion of your personal data when you no longer use our services. If you have any demands for information inquiry, modification or deletion, you can contact us through the channel on our Contact Us page, and we will respond and process your application within a reasonable time.
You have the right to independently choose whether to authorize the collection of non-essential information, and you can cancel the authorization of message reception at any time. The exercise of your personal rights will not affect the normal processing of completed orders and valid after-sales services.
6. Cookie Policy
Our website uses standard Cookie technology to optimize user browsing experience. Cookies are small text files stored on your device by the website, which can record your browsing habits and page access preferences, helping the website remember your login status, optimize page loading speed and match more accurate product content. The Cookies we use only serve website user experience optimization and will not collect any private sensitive information.
You can adjust the acceptance authority of Cookies through your browser settings. Disabling Cookies will not affect your basic browsing and ordering functions of the website, but may cause partial personalized service functions to be unavailable.
7. Policy Update and Revision
We reserve the right to update and revise this Privacy Policy irregularly according to website operation adjustments, industry rule updates and legal requirement changes. All revised policies will be published on the official website page in a timely manner, and the updated content will take effect immediately after publication. Continued browsing and shopping on our website after policy updates will be deemed as your recognition and acceptance of the latest Privacy Policy terms.
8. Contact Information
If you have any questions, doubts or suggestions about this Privacy Policy, or have related demands for personal information protection, please contact us through the dedicated channel on our Contact Us page. We will provide professional replies and solutions as soon as possible.